Operational Resilience and a Multinational Insurer Operating in the London Market

A Global Insurer

Moving beyond disruption

Challenge

Regulation by the PRA and FCA dictates that firms must be operationally resilient by Q1 2025. Though many risk mitigation strategies were in place, there was no overarching operational resilience framework.

Solution

Providing insight, methods, tools and guidance building an operational resilience framework. Taking the business on a journey to define a strategy for operational resilience, identify its important business services, teasing out the thresholds beyond which disruptions cannot be tolerated and performing scenario testing, alongside a sold governance strategy and communications plan. Documenting the journey and outcomes in a self-assessment report.